The emergence of online booking has turned vacationers into personal travel agents. Different sites have enabled travellers to book their own hotel rooms, cruises, and flights with ease. Travel agents are often chucked out of the picture. But not everyone has the time to research for cheap flights from Winnipeg and better deals online. We have those of us who do not want to spend time planning our next vacation. Travel agents, though they charge a little bit more, have a lot to offer compared to the online approach.
Here’s why you should stick to your travel agent:
Convenience – It seems undeniably easier to search online for travel options and purchase them, instantly than calling an agent to discuss your needs and wait for answers. But the downside to this is the search time it’ll take to get what you need. When searching online, you are looking for cheap flights from Ottawa to Edmonton as well as a destination with a good reputation, the best amenities and ideal locations you want to visit during your vacation. A Travel Agent will do all this work on your behalf and get you all the answers you need. They have the experience and all the information you need to make your trip a success.
Travel Agents give you personalised treatment – Booking online may land you in lower end rooms or bumped flights. A travel agent makes sure this is done at the time of booking, and if the flight turns out to be overbooked, the tickets that will be bumped off the flight are those that were issued last. For hotel room bookings, an online booked room is often put in a less desirable class than that booked by a travel agent. A travel agent booking gives you a personalised experience, according to how you want it. They will include individual notes and requests, so if you want a room in a quiet part of the hotel, you will get just that. I can’t say this about online booking.
Guaranteed low prices – Online bookings will show amazing deals on flights. But when you start the actual booking, the price starts to increase. They use the bait and switch tactic to lure you to get the deal. After a while the deal changes, the flight get cancelled, and you don't get notified either. Travel agents will be your vacation advocate. They'll not only get you the best deals but will also help to clean up the mess, in case something happens.
The bottom line is that engaging a travel agent means expertise, experience, resources, customer service and an advocate throughout your trip. You are confident that someone has your back in case an issue comes up.


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